Aggie Enterprise Error Message Resolution

This page provides an overview of some of the more common error messages when using the Aggie Enterprise Purchasing module and how to resolve them.

Requisition

Note: Any error messages indicating "rejected" are those that were rejected by the system, and not by a buyer or other approver on the Requisition. See the specific information below on how to resolve.  Also see the knowledge article on conditions that cause an automatically rejected Requisition.

Error MessageWhen and Where It OccursMeaning Resolution
Couldn't create requisition line* The upload associated with the AsyncTrackerId attribute value has already been assigned

.A user attaches a document when utilizing a Non-Catalog form, including both quantity and fixed price.

After adding the first line to their cart, the user selects Create Another Request.

Unless the user also attaches a document to this line, this second line will NOT be added to the cart, generating the error.

The system is unable to successfully create a new line item without adding an attachment to that new line item as well.  

NOTE: SCM and IT are investigating this issue, as it appears to have originated with the March26A update.

The best solution to this issue is to put all attachments in the Requisition Header, along with the Requisition Description, and not on the individual line. This is the preferred method, making the attachments easy to locate, and does not result in this error.

Expenditure Type 300000009680030 is not in the list of values

The requisition didn't pass the funds check process. (POR-2011317)

Multiple error messages that include "Expenditure Type" in the text of the message.

When attempting to submit the Requisition.Error messages regarding the Expenditure Type are due to multiple line items using a PPM Project.  Unlike with a chart string, where the Expenditure Type is automatically derived, for PPM Projects, the Expenditure Type must be manually selected for each line by the Requisition initiator.

To resolve the issue:

  1. Scroll towards the bottom of the Requisition screen and click on the truck icon (delivery) next to the first line item.  
  2. On the Requisition Line Details screen, scroll down to the Billing section and click on the ellipsis (...) on the right side of the screen and select Edit.
  3. In the Project Costing section, in the Expenditure Type field, select the appropriate option.
  4. Click on the Update button.
  5. Repeat steps 1 through 4 for each line item.
You aren't assigned to a business unit that supports Requisitioning. Please contact your Help Desk (POR-2010674).When attempting to access and/or create a Requisition.On the Requisition Preferences screen, the Requisitioning BU field is not set correctly.The user should be sure that the Requisitioning BU field is set to UCD Req Business Unit field on the Requisition Preferences screen.
No Results FoundClicking on the All Punchouts or SCM Store tiles on the Requisitions screenAccess is not available to the Aggie Enterprise catalogs for one of two reasons:
1.  The user does not have the appropriate purchasing role.
2.  On the Requisition Preferences screen, the Requisitioning BU field is not set correctly.		The user should be sure that the Requisitioning BU field is set to UCD Req Business Unit field on the Requisition Preferences screen.

If the above does not resolve the ability to access the Aggie Enterprise catalogs, contact the departmental Aggie Enterprise Security Liaison for assistance in getting the correct role assigned, Purchasing User role. 

 
The expenditure item date isn't within the x/x/24 12:00 AM task transaction start date and x/x/24 12:00 AM transaction end date. (POR-2010117)After entering a PPM Project in the Billing section.This message advises that the task code assigned to the PPM Project is not currently active.  Select a different PPM Project or Charge Account for the Requisition, or update the task code if it should still be active. 
Approval Process Error Details: Invalid action on workflow task or user does not have privilege to perform this action.  Action REASSIGN on task xxxx cannot be performed by xxxx.  When a department PPM Project Approver attempts to approve the Requisition. The user trying to approve the Requisition was not set up correctly as a vacation approver. The PPM Project approver selected the Delegate To, and not the Reassign To option when attempting to set up the vacation delegate.The approver trying to take action while the PPM Project Approver is away should complete the instructions listed for an unplanned approver leave.
The deliver-to location isn't valid. (POR-2011021)
The deliver-to location isn't active or associated with an organization different from the deliver-to organization defaulted on the requisition line or not in the requisitioning BU's set of locations.		When attempting to submit a Requisition, this error appears. The Deliver-To Location field is missing an address.  This normally happens when the default Requester is changed on the Requisition.Search for and enter a delivery location, and then the Requisition can be submitted.
Rejection Reason: COAvalidation_COAValidationAfter Requisition is submittedThis error is caused when a PPM Project in incorrectly entered in the Charge Account field, and NOT in the PPM Project Number field.The PPM Project must always be entered in the PPM Project Number field on the Requisition. This can be found under project costing details.
You can't duplicate the requisition because all lines contain items with configuration IDs. (POR-2010829)When attempting to use the Duplicate function to copy an existing Requisition.It's not possible to duplicate a catalog order. Use the Duplicate function only for non-catalog orders. 

Email Messages

Error MessageWhen and Where It OccursMeaningResolution
You don't have access to party records. Contact your administrator to enable access.On the system-generated email when a Purchase Order (PO) is created (implemented) against a Requisition The email recipient was entered in the Requester field on the Requisition but does not have the Aggie Enterprise purchasing user roles and is unable to see additional information regarding that Purchase Order.The email recipient can reach out to their business office for assistance in getting more details about the PO if needed. In most cases, the information on the email should be sufficient as it includes the Purchase Order number.