Known Issues and Approved Change Requests

Browse Known Issues and Approved Change Requests

Search and Filters

Date Identified

Search and Filter Field Definitions

Functional Area Search Field
  • Filter by area of interest such as Finance, PPM, etc. Multiple entries can be chosen for this field
     
Issue Status Definitions
  • Open 
    The issue is known and currently being analyzed, and the team is looking for a resolution.
  • Open - Workaround Available 
    The issue is still being analyzed, the team is still looking for a permanent solution, but a workaround to the issue is available. (Detail the workaround in the issue description.)
  • Resolved
    A solution has been found and implemented to production.
  • Resolved - Requires Workaround
    A fix was not found for the originally reported issue and it is no longer being worked on; however, a workaround is available.
  • Closed - Not Resolved
    Known issue that was investigated, but no solution was found, or was deemed unnecessary. The issue is no longer being investigated.
  • Change Request - In Progress
    A change has been approved and is currently waiting to be implemented to production.
  • Change Request - Implemented
    An approved change has been implemented to production.
     
Title
  • Search the issue title for matching terms. Search accepts partial entries.

Description
  • Search the issue description for matching terms. Search accepts partial entries.
     
Date Identified
  • Filter issues by the date they were first identified. Find all issues that were identified within a timeframe by entering a value for both the Min and Max fields.

 

Title Description Functional Area Issue Status Date Identified Sort ascending
Income Statement Report

The Income Statement Report does not execute in production. Recent chart of accounts hierarchy changes require the to be rebuilt.

Reports Open
Receivables Aging Report

Single row subquery error in Dev environments. Ticket has been opened with Oracle.

Reports Open
UCD Equipment Inventory Report

CIP Asset types have at times been blank when amounts should be evident. Also, the date in service is not properly updating.

Reports Open
UCD GL Monitoring Report

The UCD GL Monitoring report is currently experiencing issues with the Financial Department prompt. Parent level Financial Department does not currently work in the reporting.

Reports Open
UCD Transaction Listing Report

Work is currently underway to improve report performance.

Reports Open
UCD PO Aging Report

Remaining Purchase Order Amount does not consider tax. Issue us being investigated.

Reports Open
UCD Pre-Bill Cost Reimbursement Report

UCD Pre-Bill Cost Reimbursement Report currently times out. A solution is being investigated.

Reports Open
UCD List Price Update Report

The UCD List Price Update report does not display the correct list price details. Report is in the process of being rebuilt.

Reports Open
UCD Transaction Listing Report - GL and Subledger Detail

Options for improving report performance are currently being explored.

Reports Open
Distribution Details Tab for Invoices Shows Error

The Distribution Details tab for invoices is currently not working. When navigating to this tab, a system error appears.  (See screenshot). This tab is meant to show users accounting information for the invoice. The reporting team is working on correcting this issue.

11/6/24 - A ticket has been opened with Oracle.

Reports Open
Error occurs at PO level when duplicating imported (boundary application) requisitions

There are currently 3 boundary applications sending Requisitions into Aggie Enterprise – OPP, DSL and VMACS. If a user duplicates one of these imported requisitions, the workflow at the PO level errors out for SCM buyers.

Workaround: Users should not duplicate any of these imported requisitions. In these cases, requisitions should be initiated from scratch. The “Duplicate” button works as expected in all other scenarios.

Supply Chain - Purchasing Resolved - Requires Workaround
Outage: UCD Transaction Listing Report - GL and Subledger Detail

9/16/24 - Issue is resolved as of 9/13 afternoon.

Reports Resolved
Carryforward Balances for FY24

Accumulated carryforward balances equal to the amount of FY24 activities were posted in August 2024, so the August-ending carryforward balances are aligned with the FY24 total balances. For a detailed explanation and demo, see Carryforward Explanation.

Finance Resolved
Invoice Print Template (Receivables)

PDF is cutting off information and there are alignment concerns. Bill-to-address needs to be adjusted to the site level and updated in the remittance section. The Transaction Date currently showing should be the Accounting Date.

Reports Open
UCD GL VIPER Detail Report and UCD GL VIPER Summary Report

Adjusts Financial Department level parameter and add new fields.

Adjust Parameter:

-User needs to be able to run by Parent Level E Financial Department

Add New Fields:

-Vendor Name

-Report Key - currently the report only displays Purchasing Card transaction and user needs the detailed data

Reports Change Request - In Progress
Department P&L Report

Fixes drill-down feature and corrects reporting for PCARD & TCARD clearing accounts.

9/26/24 - Resolved and moved to Production.

8/30/24 - A fix is ready and waiting to be moved to Production.

Reports Resolved
Review Project Performance displaying EAC budget incorrectly

PPM's "Review Project Performance" is not showing correct EAC budgets. The displayed budget is showing as double (and in some cases even higher) than the actual budget. If you find your budget amount not aligned to the project amount, please submit an Aggie Enterprise Help ticket, select "General Question" to route most efficiently.  

PPM Open - Workaround Available
UCD All Users Audit Report

Add Parameter: Status (All, Active or Inactive)

Add or Modify Fields:

  • Number (Person or Party Number)
  • Category (User Category)
  • Switch ‘Active’ field from Y or N to naming ‘Status’ referencing Active or Inactive

Order Report by User Name, then Role Names

Reports Resolved
UCD PGM Master Data Report

Isolate UCD Primary Ledger - As a result of the new Foundation Ledger, adjust report to only include UCD Primary Ledger = 300000008409485

Adjust the following (Multi) Select & Search parameters:

Reports Resolved
UCD PPM GL Cost Reconciliation Report

Report times out when running and fails when scheduling.

Reports Open
General Ledger Summary Report

Fixes duplication in category mapping and corrects reporting for PCARD & TCARD clearing accounts.

9/26/24 - Resolved and moved to Production on 9/26/24.

8/30/24 - A fix is ready and waiting to be moved to Production.

Reports Resolved
FCCS Project Report

Map new burden schedule names to indirect cost base codes.

10/10/24 - Project moved to Integrations and will be tracked by that team.

Reports Closed - Not Resolved
Purchase Order PDF Report

Incorrect information appears on the Purchase order PDF.

11/10/24 - Fix is currently being tested.

 

Reports Open
UCD National Institute of Food and Agriculture (NIFA) (PPM) Report

There will be a separate project file with all the master data information on project task details along with Task DFF values for Non-Sponsored projects. This should also list the award against the project and NIFA Accession & Project Number for each entry where applicable.

There will be a separate file for master data of Awards – all details needed for awards.

There will be an expenditures file which can be linked via Project, Tasks, and Expenditure Item Date.

Reports Open
Balance Sheet Report

Updates to mapping. Corrects report code and format issues.

 

8/30/24 - A fix is currently being tested.

Reports Open
UCD Faculty and Department Portfolio Report

The following fields are being added to the report:

  • Award Entity - after Award Name
  • Project Entity - after Project Name
Reports Change Request - In Progress
July 20th bi-weekly UCPath Files Import Failure

UC Path files from the July 20th, 2024 biweekly transfer to Aggie Enterprise failed to import. As a result, users will see the following batches post to the August 2024 accounting period in PPM, not the July 2024 accounting period.

PPM Resolved - Requires Workaround
Oracle defect randomly drops State field from electronic PO

There was a defect in Oracle that occasionally fails to transmit the State Abbreviation field with the electronic PO, causing the order to fail. Solution implemented resolved this issue.

Supply Chain - Purchasing Resolved
Fringe Cost Transfers went to default

UCPath used a KFS Object Code in Labor Ledger processing impacting Fringe Cost Transfers.

Batches impacted: 3911_240831M0X% and 3911_240803B1X%. This means that UCPath 339 report does not match Oracle.

The central team is working on a plan to correct this issue. In the meantime, units are asked not to move any entries out of Department Kickout (DKO) projects.

Finance Resolved
CBR and Vacation Accrual went to default

Cost transfer file with the KFS Object Codes for CBR and Vacation Accrual went to default (this is for Jul-24). Batches impacted contain: 3897_240720B3X_00008791_COST_TRANSFER. This means that UCPath 339 report does not match Oracle. Central team implemented a mass correction. 

8/28/2024 Update: This resolution was overwritten by UCPath. An update to the issue is pending, but currently, UC Path data in Aggie Enterprise may be double counted.

Finance Resolved
PPM Project/Tasks missing or inaccurate. Approvers not updating for PPM Projects and Financial Departments.

Some PPM Project updates and Financial Department approver updates in Aggie Enterprise are not loading into AggieExpense properly. This includes PPM approver updates, Task updates or additions, and updates to Financial Department approvers. Please email AggieExpense Help at expensehelp@ucdavis.eduto report the missing/incorrect information.

SCM is working with our Admin IT partners to resolve the issue.

Aggie Expense Open - Workaround Available
Foundation Funds beginning with 6XXXX or 7XXXX were created in error and have been inactivated.

Early on in conversion planning, Foundation funds were assigned 6xxxx and 7xxxx fund numbers. It was later decided to change them to alpha-numeric funds (See Understanding Gift Fund Value Structure KBA).  
• Note: Past iterations of department mapping may have included the 6xxxx and 7xxxx Foundation funds, which have now been inactivated.

Central Accounting will research and address any balances on these funds.

Finance Resolved
'Error code: Association end PartyP of assoc NoteEOToPartyPEO invalid for entity base PartyPEO in view object NoteUIViewVO'

Users are encountering the following error message when trying to open the Project Financial Management module:

'Error code: Association end PartyP of assoc NoteEOToPartyPEO invalid for entity base PartyPEO in view object NoteUIViewVO'

Issue resolved. Fix applied 7/16/24 at 7:10pm. 

PPM Resolved
Converted Sponsored Project Award Close and Project Completion Dates update

The UCPath I-370 COA Validation webservice has been updated to correct Entity Codes, PPM Department Kickout Logic and Labor Ledger Processing. This fix includes checks to Project Status, Award Status and Project End Dates, resulting in reduced kickouts to DKO projects moving forward. 

PPM Resolved
Finance and Administration Offset Recovery (Offset) recording error

An error was detected in the way the Facilities and Administration Offset Recovery (Offset) records in the General Ledger.  The Offset is used to centrally accumulate the total F&A being recorded on individual sponsored projects.  The system has been incorrectly posting the Offset to the same Financial Department and Project where the F&A expense is posting.  The Offset should have been recorded in the central Contracts and Grants Accounting Financial Department.

Finance Resolved
Awards with "Expired" status rejected preventing posting to the project/award

Boundary Systems can now submit Journal Requests via Aggie Enterprise Integration Platform without rejection when the Award status is "Expired" with an active Project.   PPM Segment validation now recognizes "Active", "Under Amendment", "Hold", and "Expired" Award statuses for successful posting to respective projects.

PPM Resolved
Cost transfer posting inadvertently split posting for GL and PPM

Cost transfers split, posting GL correctly to Period 12, and PPM erroneously posted to July (Period 1).

PPM postings will be reversed and posted to correct Period 12 by July 12, 2024. 

PPM Resolved
Applying the “Between” filter when setting the Accounting Period search parameters delivers incorrect/ incomplete search results

When using the “Advance” search features on the Manage Project Costs screen, the system includes the option to select “Between” for Account Period search parameters.

PPM Resolved - Requires Workaround
EE-421 AggieExpense Unreconciled Direct Billings Report Missing Reconciled Transactions

The AEE-421 AggieExpense Unreconciled Direct Billings Report is no longer adding data after 4/10/24, and reconciled transactions are not being removed. 

Aggie Expense Open
Missing Transactions

From 1/4/24 to 5/24/24, some transaction data did not transfer to GLIDE. 

If you need detailed information on these transactions, please reach out to AggieExpense Help at expensehelp@ucdavis.edu

Aggie Expense Resolved - Requires Workaround
Some KFS Awards did not migrate to Aggie Enterprise

There were Awards in KFS that should have migrated to Aggie Enterprise, but they did not. Team added those Awards into Aggie Enterprise, including migration of expenditures. 

PPM Resolved
One-time address use for campus locations may cause incorrect tax to be levied.

Use of "One-time" address for campus locations may cause punch-out vendor to charge incorrect sales tax on invoices as system only allows "Internal" Addresses to carry postal code 95616-5270.

6/20/24 Update: On-going. For campus locations, users should only use Internal addresses set in the system. If you’re unable to find your campus location in Aggie Enterprise, please reach out to SCM using the Aggie Enterprise help form and selecting the Purchasing subcategory.

Supply Chain - Purchasing Open - Workaround Available
Incorrect use tax charged

Use tax was charged on all taxable Expense Types even if the sales tax amount was added in the “Merchant Charged Sales Tax” field. If you find that your department was charged use tax when sales tax was already paid, please complete the Use Tax Accrual Correction Form and add “Due to system issue” in the Additional Information section.

Aggie Expense Resolved - Requires Workaround
Chart of Accounts missing Program, GL project, and/or Activity values

In most cases, out-of-pocket expenses defaulted the Program, GL Project, and Activity fields to all zeros, even if data was entered into AggieExpense. The other chart fields loaded correctly. If you need detailed information for your financial department’s activity to process corrective journal entries, please reach out to AggieExpense Help at expensehelp@ucdavis.edu.

Aggie Expense Resolved - Requires Workaround
UCD CA592 Tax Report

Report contains missing and incorrect Withholding Taxes.

Reports Resolved
Logic for PPM Department Kick-Out projects requires correction

At go-live, there were cases where the Department Kick-Out (DKO) logic was not working as expected and transactions posted to DKO projects, including payroll transactions.

This issue impacted the DKO process and the UCPath Labor Ledger Processing (I-101 and I-370).

A fix was applied 5/8 to correct validation flow. The payroll workflow has been updated to utilize GL error workflow, which should reduce activity in DKO.

PPM Resolved
Not all Chart of Accounts (CoA) mapping incorporated into converted balances/PPM Budgets for go-live

In Feb. '24 a one-time process to support Correcting Chart String Balances (and PPM Budgets) Post Go-Live began, units submitted files for converted balance corrections including PPM budgets. On 4/29/24 GL conversion reclass corrections for converted balances were loaded into Aggie Enterprise.

It may be helpful to use the Inquire on Detail Balances tool in the General Accounting Dashboard to verify the balances. 

PPM Resolved
Incorrect carryforward balances posting to unit instead of central accounting financial departments

Carryforward offsets erroneously posted to academic and administrative units instead of Central Office General Accounting. This may impact the available balances units are seeing at go-live.

In Feb. '24 a one-time process to support Correcting Chart String Balances (and PPM Budgets) Post Go-Live began, units submitted files for converted balance corrections including PPM budgets. On 4/29/24 GL conversion reclass corrections for converted balances were loaded into Aggie Enterprise.

Finance Resolved
ACH Remittance Report

Remove columns from report.

Reports Resolved
ACH payments remittance emails not set up for all vendors

At go-live not all vendors have ACH remittance email addresses set up in their records. AP and Supplier Services will continue working to add these emails so remittance notifications can go out to payees.

Vendors with questions on ACH payments should contact aphelp@ucdavis.edu

Supply Chain - Accounts Payable Resolved
Segmentor "Validate" button not performing true validation.

The validate button was returning successful chart strings regardless of possible issues. 

Ancillary Tool Resolved
Incorrect chart string order displayed

The POET PPM tab was displaying the chart string at the bottom in PTOEAF order, instead of POETAF.

PPM Resolved
Additional Fund and Natural Account parents

An enhancement was implemented o comply with UCOP guidance and to allow new Subawards to be processed in the 1800B Fund groups.

Impacts all users as the update Cross-Validation Rule (CVR) will include additional Fund and Natural Account parents:

1800B - Special Site Appropriations B

1999B - Specific State Appropriations B

2000B - Contracts and Grants

Natural Account 53300B - Subcontract Services

Finance Resolved
Remove the "add" and "duplicate" options when trying to create a change order

The "add" and "duplicate" options interfered with pre-populated procurement smart forms, causing incompletion Requisition lines to route to buyers. Removing these buttons eliminates the incomplete lines and improves turnaround time for PO processing.

Supply Chain - Purchasing Change Request - Implemented
Removed "Social" tile and left sidebar.

To streamline homepage, removed the left sidebar, and "Social" tile. Removing "Social" drives users to seek support using established channels. 

General Issues Change Request - Implemented
One Time Locations were not populating in Delivery section of PO PDF

Issue resolved, Delivery addresses now populating in corresponding Delivery Address box on the PO PDF.

As a reminder, for Purchase Orders that are automatically created, with no buyer involvement, the resulting PO will need to be manually provided/emailed to the supplier once it is issued.

Supply Chain - Purchasing Resolved
Incorrect budget load during conversion

The budgets loaded into PPM Non-Sponsored Projects are have a budget as of October close.

December 2023 close balances from KFS were loaded as PPM Budgets end-of-January, to ensure they match the converted budget balances in the GL. At that time, everything will be up-to-date from a conversion standpoint.

2/9/24: December budgets were loaded and validated

Related: CGA is working to process new and amended projects received after November 21st. 

PPM Resolved
Boundary Systems unable to post recharge revenue to PPM non-sponsored project

Change implemented to that allows Boundary Systems (BSYS) to post UCD Recharge Revenue to a PPM Internal (Faculty) Project. 

PPM Resolved
POs mapped to some PPM projects did not convert

2/9/24 update: 81 of the 100 POs that did not initially convert have successfully been reloaded. 19 POs did not convert. At this point, the 19 will not be reloaded. If they are still valid and need to be in Aggie Enterprise, please process a Requisition and note in your request that this is an attempt to recreate a PO from KFS that did not convert.

Supply Chain - Purchasing Resolved
TouchNet credit card feed for merchants processing directly to the ledger was inaccurate.

TouchNet daily credit card feed was inaccurate for those merchants that process directly to Aggie Enterprise ledger.

All transactions posted from the TouchNet Feed to the ledger have been reversed,and reloaded with correct amounts.

Finance Resolved
Subaward invoice routing missing approval step

An enhancement has been applied to ensure that subaward invoices always route to both project manager (department approver) and then to PI before going out for payment. All subaward invoices must be approved by project manager and PI to ensure appropriate use of funds.

Supply Chain - Purchasing Resolved
PPM Projects end and close dates are incorrect

During conversion some PPM Project end and close dates set to default, this impacts expense transactions and other activities associated with financial administration of a sponsored award.

An enhancement was applied to update end and close dates to correct date(s). 

PPM Resolved
Revenue Transfer journals for GL only recharges are auto-rejecting

Units who submit recharge billing to GL only chart strings on their own using the UCD Revenue Transfer Journal process will have their journal auto-reject.  This is expected to be fixed very quickly so please wait to submit your journal until the fix is completed. 

If your journal has already auto-rejected you can resubmit the rejected journal after the fix (if you do not want to resubmit your journal for approval, then you should click Batch Actions and select the Delete option from the drop-down menu to delete the rejected journal).

Finance Resolved
Some PPM Projects created in the GL, but not the PPM subledger

Analysis complete. Process for correction can be found in the PPM Project values missing from the PPM subledger knowledge article.

PPM Resolved - Requires Workaround
No sales tax converted for open PO lines

Due to complexity of extracting correct sales tax for only open purchase order lines from Kuali, converted POs in Aggie Enterprise do not include sales tax. When converted POs are invoiced, correct sales tax will be calculated by tax engine and will be paid based on zip code listed in PO and vendor charged tax. 

Supply Chain - Purchasing Open
Mapping of CoA/PPM on invoices of converted POs may not reflect desired mapping

Purchase orders were converted based on the CoA/PPM rules that were established for go-live. The invoicing team is unable to update the existing accounting information.

If these rules do not reflect the department's desired mapping, the recommended guidance is to reallocate the expense after the invoice is approved. This can be done through a journal or PPM cost transfer.

Supply Chain - Accounts Payable Open - Workaround Available
Not all previously available AggieBuy Catalogs are enabled

While over 20 catalogs are available in Aggie Enterprise, not all previously available AggieBuy Catalogs are there yet. Catalogs are continuously being added.

See Supplier Catalog plan for details.

Supply Chain - Purchasing Open