Important Reminder About Stale FITS Transactions
FITS transactions still in “pending” after a period closes become “stale”.
After a period closes, any FITS transactions still in “pending” status become “stale” and can no longer be approved. Attempting to approve a stale transaction results in an error. Since submitted transactions cannot be edited, initiators need to resubmit stale transactions using an accounting date within the current open period.
What You Can Do
Initiators should check submitted FITS transactions regularly to confirm they have been approved and posted successfully in Project Portfolio Management (PPM) and/or the General Ledger (GL). Department approvers are asked to review and take action on any pending FITS transactions in their task lists as soon as possible.
Central Office Assistance
To help departments reconcile and re-bill charges more quickly, internal teams will also review and clear out stale transactions after each period close. This effort is intended to reduce delays and support a smoother billing process for everyone.
For more information, please see the Troubleshoot FITS Error Messages knowledge base article.