When it's time to submit an Aggie Enterprise Help ticket, the category choices you make determine where your inquiry is initially routed amongst the Aggie Enterprise support and central office teams. Taking a minute to choose the right categories helps get your question to the right people faster.
In this article, we break down each category by the types of questions you need answered.
Choosing the Transaction, processing, general policy questions, functional support category opens up subcategory options that cover most end-user questions.